1. Introduction

This Privacy Statement sets out how Micro Ocean Technologies Sdn. Bhd. ("VEXYRA") collect, store and handle personal data of individuals in accordance with the Personal Data Protection Act 2010 ("PDPA") and the laws of Malaysia.

BY USING THIS SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SERVICE, OR ANY PRODUCTS, CONTENT, OR OTHER INFORMATION AVAILABLE, IS TO STOP USING THE SERVICE AND/OR THOSE PARTICULAR PRODUCTS. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SERVICE.


2. Personal Data

"Personal Data" refers to any information which relates directly or indirectly to a natural person / an individual. This includes any information that can be used to distinguish, identify or contact an individual. For the purposes of this Privacy Statement, personal data encompasses sensitive personal information which relates to information relating to health, political opinions, religious beliefs, etc.


3. Your Consent

By providing your personal data to VEXYRA, you are consenting to this Privacy Statement and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Statement.

If you provide personal data of third parties to VEXYRA, you warrant and represent to VEXYRA that you have obtained the required consent of the third parties for the processing of the relevant personal data by VEXYRA in the manner set out herein.


4. Notice and Choice Principle

4.1     VEXYRA may be required to collect personal data from you during the course of your dealings with VEXYRA or for the purpose of VEXYRA's business activities. Such Personal data may include, but not limited to, name as per identity card, preferred name, identity/passport number, age, contact number, residential address, email address, birth date, gender, race, nationality, occupation, designation and such other data necessary for the purposes which the personal data is collected.

4.2     The personal data provided by you to VEXYRA may be processed by VEXYRA for the following purposes:

  1. to provide you with the products and/or services you have requested
  2. to investigate and resolve any service issues, billing queries, complaints or other enquiries that you submit to us regarding our products and/or services
  3. to administer the business or contractual relationship between VEXYRA and you and/or your company.
  4. to communicate with you and/or your company
  5. to provide you with information about the products and services that might interest you
  6. to facilitate payment in connection with the business or contractual dealings between VEXYRA and you and/or your company
  7. to comply with any legal or regulatory requirements applicable to VEXYRA, and to make disclosure under the requirements of any law, regulation, direction, court order, by-law, guideline, circular or code applicable to VEXYRA
  8. for VEXYRA's internal record keeping
  9. other lawful business activities of VEXYRA

5. Disclosure of Your Personal Data

The personal data provided by you to VEXYRA may, if required, be disclosed to the following classes of third parties:

  1. VEXYRA's sub-contractors or third party service or product providers as may be determined by VEXYRA to be necessary or appropriate
  2. financial institutions for purposes of facilitating payments and/or maintaining financial records in connection with the business or contract relationship between VEXYRA and you and/or your company
  3. regulatory bodies, government bodies or other authorities if required or authorized to do so to discharge any regulatory function under any law or in relation to any order or judgment of a court
  4. any person to whom VEXYRA is compelled or required to do so under the law

We do not share any mobile information with third parties/affiliates for marketing/promotional purposes. None of the above categories include opt-in data and consent from SMS senders; such information is not shared with any third parties.


6. Security of Your Personal Data

VEXYRA has implemented security policies and technical measures to protect your personal data in accordance with such requirements of the applicable personal data protection laws and regulations. If processing of the personal data is carried out by a third party on behalf of VEXYRA, VEXYRA will require the said third party to protect the personal data that they receive from VEXYRA.


7. Retention of Your Personal Data

VEXYRA will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory and internal requirements. Afterwards VEXYRA will destruct or permanently delete your data.


8. Integrity of Your Personal Data

VEXYRA strives to maintain complete, current and accurate information about its customers. Any inaccurate information that is brought to VEXYRA's attention will be corrected as quickly as possible after notification.

You are obliged to provide complete and correct personal information to VEXYRA to enable us to process your application for our products and/or services. Should you decline to provide such obligatory personal information, we may not be able to process your application or provide you with our products and/or services.


9. Access Principle

Any person dealing with VEXYRA can have access to his/her personal data that VEXYRA has in its possession or control and may request that his/her personal data be amended for purposes of accuracy and completeness.


10. Data Deletion Request

If you would like us to delete your personal data, please contact us at support@vexyra.org. We may need to verify your identity before processing the request, and certain data may be retained as required by law.


11. Changes to This Statement

This statement may be revised and updated from time to time. VEXYRA recommends that you visit this webpage to review the most updated version of this statement each time you provide your personal data to VEXYRA.


12. Contact Us

If you have any questions about this statement, you may contact VEXYRA Email : support@vexyra.org.



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